OUBLANC PILATES
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Frequently Asked Questions
Product Info
Shipping & Payment
Is this reformer for beginners?
The RT-101 Reformer with Tower is for both beginners and experienced users who want to practice Pilates at home.
How many boxes are shipped for this item?
The RT-101 Reformer with Tower is packed and shipped in 2 boxes. It requires 2 people to move the boxes upon delivery.
Do I have to assemble the reformer by myself?
The reformer is partially pre-assembled. All instructions and accessories are included so you can complete the assembly of the reformer. The tower can be installed or removed as per your needs.
What's the warranty policy for this reformer?
Here's our warranty policy: click here. For more questions, please feel free to contact us at info@oubpilates.com.
Do I have to pay an extra shipping fee?
Free US shipping is guaranteed for all our items. If you left a wrong shipping address, an extra fee may occur for correction.
When will you ship my order?
Pre-sale orders will be shipped within 3-4 weeks after purchase. In-stock items will be shipped in 1-2 business days.
How long does delivery take?
Standard deliver takes 1-5 days (excluding handling time, weekends, and holidays).
What are the payment options?
You can pay with PayPal, Credit/Debit Card, Apple Pay, FSA/HSA funds, or Shop Pay—with installment plans available (as low as 0% APR).
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Why Every Pilates Reformer Owner Needs a Pilates Ball
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